A recent poll showed that 92% of potential customers read online reviews and make a buying decision prior to even stepping into a store. Improve your company’s online reviews by weeding out the negative ones and allowing the positive reviews to post on your social media. Our easy software solution, allows customers to notify you of any problems without posting them on social media.

• Gather reviews from customers both online and in-office with Review Generation
• Control which reviews go public and which stay private
• Quick and easy process

At no additional cost, we set up the Location Pages for you- a mobile-friendly website that’s optimized for  search engines. You can update them without any coding knowledge.

• Fully responsive sites
• Match your practice’s brand to your site
• Include clear calls to action to maximize conversions
• Use with an existing website or as a standalone site
• Link your current website, Facebook page, Twitter account, YouTube Channel and RSS feeds through your location page to help guide your customers through all of your media channels
• Enable one-touch dialing
• Display practice hours and contact information
• Design and share your own coupons
• Use Google Maps to guide patients to you
• Contact page so people can reach you directly
• Eye-catching designs
• We’ll set it up for you
• Bonze: up to 5 pages done for you
• Silver: up to 10 pages done for you
• Gold: up to 15 pages done for you & we update it for you each month
• You can add as many pages as you want beyond the pages that we set up for you

Easily optimize your social profiles with accuracy and consistent information.

• Push out the correct business information to Facebook, Twitter, and Foursquare
• Update information just once and have it dispersed to all profiles
• Make sure the social data remains up-to-date

Your company’s online listings will be accurate across all of their key sources. Your information will be distributed to the four major data providers; Factual, Acxiom, Infogroup, and Neustar (Localeze). Who will distribute your listing to 300+ sites, including search engines, review sites and directories.

Optimize your listings for three factors that impact local search rank: the number of online citations, the popularity of sources they appear on, and the accuracy and consistency of listing information.

• Simply activate your service and watch as your listings improve over time

Ensure your company’s good reputation online. Your reputation is what you say about yourself and what others say about you. Every day, customers are talking about your business on websites like Yelp, Google+, Facebook, blogs and elsewhere, and this chatter has a direct impact on your revenue — it’s time you join the conversation.

Reputation Management gives you control over your online presence by helping you correct online listings, respond to reviews, benchmark yourself against competitors and more.

• Hear what your customers are saying about your business on review sites, blogs and social networks
• Ensure your online listings are consistent across the Internet
• See how your online presence compares to your competition
• Receive regular, actionable reports that help improve online presence

Ever get stumped as to what to even post on social media? No worries- we make it easy & quick to beat the social game! We’ll email you social media ideas  weekly. Our team designs fresh content for you; including promotion graphics, images and links.

Bronze & Silver Package:

This is for the practice that wants to post their social media on their own. Weekly, you will receive an email with a quick idea to post on your social media. We give several options for each week. Our system allows you to schedule your social media for the entire week quickly!  For example, we email posts that you quickly copy and paste into your social media dashboard (add some of your branding), use the suggested hashtags and done-for-you graphics!

Gold Package: 

This is for the practice that wants their social media done for them. A talented, Digital Agent will post your social media four times per week on Facebook, Twitter, and Google+. This allows you to have customized content for your practice. You would also receive an email weekly with promotional graphics and images to add an additional personal touch. Simply take a snap shot of your staff and customers and email them to your Digital Agent and he/she will create social media posts and verbiage. You can also send your Digital Agent any promotions that you have going on. This is a perfect solution to grow your business with social media without taking time away from your company or customers.

Relevant Content for your Blog:

All packages will receive monthly blogging ideas, images and content that you can easily personalize. These posts will provide valuable content that your potential and existing customers will enjoy.

Welcome Box: 

Each package will receive a welcome box that contains printed social media & review graphic signs to use in pictures with your staff and customers- post on social media and on your website or blog. It’s easy and simple to do! Just put the table tents in your store, receptionist desk or checkout counter and be sure your team members invite patients to participate. Patients love participating and it’s a great icebreaker!

*We have solutions for businesses that have “in-home” appointments and installs too!

Quarterly, you’ll receive a package with new social media signs & review signs.

 

Improve your company’s search rankings by claiming and optimizing your local listings with the top search engines – most importantly Google.

What does this mean?

A customer searches for a company or service by going to Google, Bing or even Yellow Pages online. A bunch of businesses will pop up. The listing will have a map and maybe a picture or a logo, business hours, possibly even reviews from yelp.

If you aren’t taking advantage of this, you’re missing out on an easy opportunity to boost your company’s visibility online.

• Digital Agents (assisted by the customer) will claim listings on Google+, bing, yelp, and YP.com
• Gmail address and password required from the customer.

With the rise of smartphone users, finding business reviews on-the-go has never been easier. This is a mixed blessing for businesses. A great online review can bring more customers in. On the other hand, if your business is having an off day and someone posts a bad review, it could linger online for weeks to years and potentially turn away hundreds to thousands of potential customers.

Our Positive Review Generation helps your business get more positive reviews while keeping negative ones private. However, potential customers aren’t just looking at your positive reviews- they’re also looking at your engagement… our Digital Agents are here to help.

Our Digital Agents monitor and respond to positive and negative reviews. (In the rare case that a negative review was posted directly on the social media.)

• Peace of mind – Digital Agents monitor and respond to reviews
• Negative reviews are professionally responded to with the goal of getting the conversation off-line so it can be resolved
• In most cases, the negative review is changed by the customer
• Use the Positive Review Generation – it’s an easy way to “bury” negative reviews with positive posts

Even if you can do all the online administrative work and local listings yourself, why should you?

The two hours a day you spend monitoring your reviews, replying to reviews, managing any negativity about your business and building your visibility on Google, Bing, Yelp and Yellow Pages online- would be better spent with customers

How does this Work?

Step 1-  The business owner and/or office manager has a call with the Digital Agent to determine their needs and expectations of the full service experience.

Step 2- The Digital Agent carries out monthly tasks, including correcting online listings, monitoring and replying online to review and more. (See Visibility Premium & Review Management)

Step 3- Detailed performance reports are automatically generated and emailed to clients at the end of every month.

Your Digital Agent is your online Personal Assistant.

In today’s ever-evolving workplace, the role of the ‘personal assistant’ is barely recognizable from what it was five years ago. Instead of sitting at a desk taking calls — or picking up the dry cleaning — personal assistants are now setting up online profiles and managing reviews. The personal assistant has merged with the virtual assistant, or as we say, Digital Agent – and it’s a role that’s as important as ever.

 

The social media world is complicated and what might be right for one practice may not be for another. Our Digital Agents develop a unique, individually tailored social media strategy for each of my clients, using an understanding of their goals for being on social media, target demographics and brand identity.

• The Digital Agent posts four times per week on Facebook, Twitter, and Google+
• Development of brand awareness and online reputation
• SEO (search engine optimization) and generation of inbound traffic
• Administrate the creation and publishing of relevant, original, high-quality content
• Create a regular publishing schedule
• We use a variety of analytic tools to track the progress of the work we’re doing and use those insights to refine the social media strategy.

How does this Work?

Step 1-  The business owner and/or office manager has a call with the Digital Agent to determine their needs and expectations of the full service experience.

Step 2- The Digital Agent carries out monthly tasks of four posts per week on Facebook, Twitter, and Google+.

*Including correcting online listings, monitoring and replying online to review and more. (See Visibility Premium & Review Management)

Step 3- Detailed performance reports are automatically generated and emailed to clients at the end of every month.

Advantage Over the Competition.

Despite its increasing popularity, social media marketing is a channel that many practices have yet to adopt and the ones that have generally take the “anyone can do it” approach. By hiring a Digital Agent, you can gain that all-important competitive edge, establishing yourself as the number one brand in your niche and begin capitalizing on an audience that competitors have yet to discover. Moreover, Google now recognizes social media ranking factors, which means that a popular and well-exposed brand on Facebook, Twitter and other social media sites may boost your search ranking, giving you a further advantage over the competition.